FAQs

Made-to-order pieces take 2–3 weeks to produce before they ship. Ready-to-ship pieces leave within 2 weeks. If your order contains both, we hold the full order and ship everything together once the made-to-order pieces are finished. Transit time after shipping is additional (typically a few days within the U.S.).

Not right now — we ship to U.S. addresses only.

Free on orders over $75 (after any discounts, before tax). Orders at or below $75 pay a flat rate shown at checkout.

Many of our pieces are cut, printed, and stitched for you after you order — no warehouse full of mass stock, no waste. That’s why production takes 2–3 weeks, and why every piece is made to the size and colorway you chose.

If your order mixes ready-to-ship and made-to-order pieces, we hold the whole order and ship it complete, so you get everything in one box and pay one shipping charge.

We’ll email you directly with an update and a new expected ship date. You can wait or cancel for a full refund at that point.

Unworn, unwashed items with original tags can be returned or exchanged within 30 days of delivery. Made-to-order pieces produced to a custom specification are final sale. Email marcusjohnson@myskeletoncrew.com to start.

It honors the birth of the United States Marine Corps in Philadelphia on November 10, 1775. Our founder is a Marine — the date on the crest is the standard we build to, not our company’s founding date.

Our pieces run true to size with an athletic cut. If you’re between sizes on hoodies and crewnecks, most of the crew sizes up for a relaxed fit. Still unsure? Email us before ordering and we’ll help you choose.

Join the list on the home page. We email the crew first — before anything goes public.